Privacy and Your Data.

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us.

Information We Collect

We collect your personal information when you register with us as a client or potential client and on the understanding that you have used our service because you want us to consider assisting you with a legal dispute.  For the avoidance of any doubt, until there is a signed retainer between us, we do not act for you and you should not rely upon us in relation to enforcing your legal rights.

The personal information we collect can include the following:

  • Name, email address, date of birth and any contact data that you submit
  • Payment Information. All payment information is securely.
  • Employment and/or medical information, records and/or reports
  • Documentation in relation to special damages including wage slips and bank statements.

How we may use your personal data:

  • to provide the products and / or services to you as per this agreement for the purposes of furthering your potential claim.  All data contained within this document can refer to our use of it and/or any other supplier that we utilise for this purpose
  • To help us identify any other types of service or claims you may have, generally.
  • To consider whether the information you supply may give rise to a reasonable prospect of successfully pursuing a claim
  • To register you as a client should the need arise


  • to communicate with you in relation to the provision of the services for which you have submitted your claim enquiry.
  • to provide you with administrative support such as responding to issues and;
  • to provide you with information about our awards and events, offers and promotions which are related to the services which we have supplied to you.

Transfer of Your Personal Information

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Your Personal Information

Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Retention of Your Personal Information

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. 

Once, in our opinion, we no longer have a reasonable and/or commercial use for your information, we may at our absolute discretion, temporarily or permanently delete it, or retain it for record keeping.

Information Regarding Your Data Protection Rights Under General Data Protection Regulation (GDPR)

For the purpose of this Privacy Policy, we are a Data Controller of your personal information. Our ICO number is : Z1627295.

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information, as described in this Privacy Policy, depends on the information we collect and the specific context in which we collect it. We may process your personal information because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it’s not overridden by your rights
  • For payment processing purposes
  • To comply with the law

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the personal information we have on you
  • The right of rectification
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Consent to receive communications

By signing this agreement you have given your express permission to receive communications from us, we may use your personal data to send you newsletters, information about our awards and events, promotions, related to products and services which may be of interest to you. If you do not wish to receive any such information you may opt out of this by emailing us at or calling 0845 838 5130.  Porters Solicitors is a trading name for Ltd, company registration number 05901411.